In years gone by that would have meant an in person interview but in today’s increasingly busy digital world, many preliminary and some final interviews are being held in a wide variety of mediums including on the phone. This is your first impression on a company and you need to make it count. Here, we have some valuable insights that should help you beat those odds.
TIP #1: KNOW THE COMPANY PRODUCT OR SERVICE
It’s normal to be nervous before a telephone interview, but it will really help if you know you’ve done the groundwork. You can also stand out above other candidates by using your research and knowledge of the company to your advantage. Just be sure that what you’re saying has some validation. As employees or company owners, we’re always looking ahead to the next thing and have many ideas swirling about how to make improvements. As a candidate, if you’re able to form that connection by recognizing a weakness that is already known within the company, you can stand out above the rest.
TIP #2 : BE PREPARED TO DISCUSS YOUR BACKGROUND
At the most basic level, you should be able to tell your story. If there are any question marks or holes in your resume, be ready to answer those. For example, if you’ve changed jobs three times in the past two years, it’s going to be something you should be prepared to speak to. You don’t have to shy away from the topic, but it’s good to explain that you’re always looking to grow, learn, and develop more so you continue to seek out the right opportunity. As you go through your resume history and background, you should think about how to match your previous job experience to open position at the company you’re interested in. If your experience isn’t completely relevant, use your interests and personal history to make the connection. As you go through the process of explaining your work history, be sure to share what you did at the company.
TIP #3 : ELIMINATE DISTRACTIONS AND BACKGROUND NOISE
This is basic phone etiquette but you’d be surprised how often people don’t take phone screens seriously because it’s not a face-to-face interaction. Don’t take your phone interview in a coffee shop, outside, or anywhere that will create distractions for you or distractions for the person on the other end of the phone. We’ve heard stories of people doing the dishes, driving in the car, and even getting kicked out of a conference room while on the line at their current job. If you’re taking this seriously and you want the job, take the time to prepare your surroundings for a pleasant phone experience.
Remember this is only the preliminary round
Do ask questions at the end, but this is not the time for a discussion about salary, training and start dates. You may find that the telephone interviewer is working on behalf of the employer to do the initial screen of applicants and cannot answer detailed questions about the job and company. If you progress to the next stage, you will have a chance to assess the company in more depth.