3V-Service

IT problems that cause service downtime can have an adverse effect on your productivity. Its consequences are worse if you’re running a business and revenue is at stake. Now there’s a simple solution that can help you safeguard against such potentially catastrophic incidences: 3v-Service from MCSB.

3v-Service is a highly affordable technical support solution suited for anyone who has ever faced a computer breakdown. Coupled with MCSB’s years of experience in supporting enterprise IT demands,you can now have peace of mind knowing that we have you covered. When you sign up for 3v-Service, you get:

     • An attractive on-site support package that can cost as low as RM60 per incident
     • A reliable service with a response time of 4 hours (for ELITE members)
     • Skilled and professional service from our highly-trained engineers
     • Unlimited support for desktop, server and mission-critical business applications
     • A comprehensive hardware warranty programme to protect your IT investment

* Sign up now and receive a copy of our vHRMS Open human resource management application for FREE.

Quality service anyone can afford

3v-Service not only offers you reliable UNLIMITED tech support, but it offers this at an attractively affordable price. Our charges vary depending on the support package selected,which have all been tailored to meet a variety of needs. Here’s a list of some of our packages and services

Response times that keep you on track

We are always at the ready to respond to your distress calls. Elite members can expect our engineers at their doorsteps within 4 hours. And with engineers as highly trained and professional as ours, you can expect your problem to be resolved within 1 business day.

Business Software Support

Our engineers are trained to support the business software your crucially need to handle day-to-day operations such as UBS Accounting and our vHRMS Human Resource Management software.

Warranty on parts

When you sign up as a 3V-Service member today, you can opt for our hardware warranty programme which helps protect your IT investment. We protect everything from your desktop PCs and notebook computers right up to servers and you get to choose just how many devices you want covered. Apart from the exception of mouse and batteries which don’t come under our warranty, we guarantee that all other replacement parts will be equivalent or of similar specification to the faulty component.

>> Click here for more information (pdf document, 386k)